Product Return Policy

Simple and Transparent Return Process

1. Return Window

You can request a return within 3 days of receiving the product. No returns will be accepted after 3 days.

2. Valid Reasons for Return

  • If the product is received broken or damaged.
  • If the product does not match the order (wrong size, color, or model).
  • If the quality does not match the description.
  • If the product is expired.

3. Return Conditions

The product must be unused and include the original packaging, tags, and invoice when returning.

How to Return?

Call our customer care or email support@joyparabd.com. Our delivery man will pick up the product from your address.